Last Updated: June 2026

Customer satisfaction is our priority.

Return Eligibility

Returns may be requested within 30 days after delivery.

Returned items must:

• Be unworn and unused

• Be in their original condition

• Include original packaging

• Include proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Final sale items

• Gift cards

• Personalized or customized products

• Items damaged due to misuse

Return Process

To request a return, please contact us before sending your item.

Email: Arvello@movelloa.com

Our support team will provide return instructions.

Refunds

After receiving and inspecting your returned item, we will notify you of the refund status.

Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photographs of the issue.

We will work quickly to resolve the problem.

Exchanges

Exchanges are subject to inventory availability.